How It Works
Getting screened has never been easier. From booking to results, we guide you every step of the way.
Step by Step
Most appointments take less than 30 minutes from check-in to completion.
Book your appointment online, by phone, or simply walk in during business hours. No referral required.
Bring a valid government-issued photo ID. Our staff will verify your identity and prepare chain-of-custody paperwork.
A certified professional performs your collection following strict federal protocols to ensure accuracy and legal defensibility.
Receive your results securely via our reporting portal or encrypted delivery within the promised timeframe.
Be Prepared
Having the right documents ensures a fast, smooth visit for every service type.
A valid, government-issued photo ID is required for all services. Examples: driver's license, state ID, passport.
If your employer or attorney sent you, bring the authorization paperwork or donor pass provided to you.
For phlebotomy lab draws, bring your physician's order or lab requisition form for accurate test panel processing.
We accept cash, credit/debit cards, and employer billing accounts. Contact us about insurance or third-party billing options.
Service Notes
Some services have additional preparation requirements. Review the notes relevant to your appointment.
FAQ
Have a question not listed here? Contact us and we'll be happy to help.
Appointments are recommended but not required. Walk-ins are welcome during business hours for most services. Call ahead for DNA testing to ensure proper staffing.
Most appointments are completed in 15–30 minutes. DNA testing may take slightly longer due to documentation requirements.
Results are delivered securely via our client portal, encrypted email, or directly to your requesting party (employer, attorney, court) as authorized.
Absolutely. All records are handled in strict compliance with HIPAA privacy regulations. Your results are never shared without your written authorization.
We accept cash, credit/debit cards, and employer billing. Some lab draw services may be covered by insurance — contact us with your insurance information and we'll verify coverage.
All non-negative drug screens are reviewed by a licensed Medical Review Officer (MRO) before a positive result is reported, ensuring accuracy and giving you the opportunity to provide legitimate explanations.
Walk-ins welcome — or book ahead to guarantee your time slot.
